NightSMP Refund Policy

Last Updated: September 19, 2026

By purchasing any product, rank, package, cosmetic, or other digital item from the NightSMP Store, you acknowledge and agree to this Refund Policy.

1. All Sales Are Final

All purchases made through the NightSMP Store are final and non-refundable, except where a refund is required by applicable law or specifically approved by the NightSMP management team.

This includes, but is not limited to:

• Ranks

• Keys

• Crates

• Cosmetics

• In-game currency

• Packages

• Digital items

• Temporary or permanent perks

• Other virtual products

2. Accidental Purchases

NightSMP is not responsible for accidental purchases or purchases made by mistake.

Please carefully review your order before completing payment.

3. Wrong Account

NightSMP is not responsible for purchases made on the wrong Minecraft account or for the wrong username.

Please make sure your Minecraft username is correct before completing your purchase.

4. Changes to the Server

Purchasing from the NightSMP Store does not guarantee that a specific server feature, gameplay mechanic, or perk will remain unchanged forever.

NightSMP may modify, replace, or remove features when necessary.

Changes to gameplay or server features do not automatically qualify a purchase for a refund.

5. Server Downtime

Temporary server downtime, maintenance, updates, resets, outages, or technical issues do not automatically qualify a purchase for a refund.

NightSMP will make reasonable efforts to keep purchased services available.

6. Chargebacks and Payment Disputes

Do not initiate a chargeback or payment dispute without first contacting the NightSMP staff team.

Unauthorized chargebacks or fraudulent payment disputes may result in the restriction or removal of purchased benefits and may result in a restriction from NightSMP services.

Nothing in this section prevents you from exercising rights provided by applicable law or your payment provider.

7. Unauthorized Purchases

If you believe a purchase was made without your authorization, contact the NightSMP staff team as soon as possible and provide the relevant transaction information.

We may investigate the transaction and take appropriate action.

8. Refund Exceptions

Refunds may be considered when:

• A refund is required by applicable law.

• NightSMP management approves a refund due to a verified technical or transactional issue.

• A duplicate payment or other verified payment error occurred.

Approval of one refund does not create an obligation to provide refunds in other situations.

9. Third-Party Payment Providers

Payments may be processed through third-party payment or store providers.

Those providers may have their own terms, policies, and procedures. NightSMP does not control the policies of third-party payment providers.

10. Contact

If you have a payment issue or believe there is an error with your purchase, contact the NightSMP staff team through our official support channels before opening a payment dispute whenever possible.

Please provide your Minecraft username and transaction/order information so the issue can be investigated.

Important Notice

NO REFUNDS ARE PROVIDED EXCEPT WHERE REQUIRED BY APPLICABLE LAW OR APPROVED BY NIGHTSM P MANAGEMENT.

By completing a purchase, you acknowledge that you have reviewed this Refund Policy and understand that purchases are generally final.